Hi all,

Have just signed up for a free trial and am therefore adding in a number of our customers backup solutions - so far so good. I am not quite sure what the best method for the below would be, any advice?

We have a number of customers using Synology NAS devices and the Hyper Backup application within the NAS to take USB based backups each night. Customers will generally have five USB disks, which are swapped each day. Unfortunately, Hyper Backup requires a separate job to be setup for each disk so each day we always get one successful notification and four failed. All the jobs will be set to start at the same time e.g. 11pm but the successful notification could be either the first or last notification received.

The email notifications all have the NAS hostname in the subject line and then either "is now complete" or "has failed" in the body text.

Does anyone have any suggestions on the best check setup for these so that ideally, if we get one successful notification in a timeframe then the other four failures are ignored?

Thanks in advance

Adrian

Hi Keith,

Thanks for the reply.

That's annoying that there's no way of setting this up in the checks. Technically it is possible to only have one job running per day but then, if the customer plugs in the incorrect drive, it errors so it's more reliable to get the four failures and one success every day.

Hopefully I've figurred out a workaround - I've added an ignore rule to anything which says "Backup failed on NAS" in the subject line. Setting the check to default to failure, one succesful report (with subject "Backup completed on NAS") should then set the check to green.

Kind regards

Adrian