Fabian | ITIS
6 discussion posts
As it is now there is a report that will show status from the last week.
We would like to see a monthly overview for our checks, is this already requested by any chance?
EDIT:
See the weekly report mode is just added recently.
But if that weekly report can be copied and changed to monthly that would be great
Dec 7, 2023 (modified Dec 7, 2023)
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#1
Fabian | ITIS
6 discussion posts
Just to think with you guys to a possible solution.
Maybe report the dates vertical instead of horizontal.
Xander4
7 discussion posts
For us the monthly report would be appreciated as well.
Furthermore we would like an option (on/off) to display failed backups with the comment when status is changed
so a customer would be able to see how the backups have been going, and what we did to fix them
Maybe this would be more an add-on like an detailed report or so?
Dec 11, 2023 (modified Dec 11, 2023)
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#5
@Xander: Are your customers viewing their checks by logging in to the CheckCentral site, or you're just sending them emailed reports? Just trying to get an understanding of where you'd like to see these notes.
Thanks!
Xander4
7 discussion posts
@keith
we just started using CC.
but i would like them to see it id they would login, bur more importantly i think cuztomers would like to receice a monthly report with a summary of errors and comments.
for sla purposes it would help
Ok, thanks Xander! We do have an open feature request for activity notes, so I will add your vote to it.
Thanks!
Xander4
7 discussion posts
Great!
I will look into it next week and give you feedback!
Fabian | ITIS
6 discussion posts
Thanks for adding this feature.
It works as expected.
Only there isn't a option to select the month, we have an enterprise license and therefore a history of 6 months.
If there could be a option to select which month we can choose, that would make it even better.
Thanks in advance!
